At Nabil Bank, it is our continuous endeavor to make you aware of the simple steps to help avoid compromising your details to online scams such as Phishing, Vishing, Spoofing etc.

In the event of you suspecting any abnormal activity on your Nabil Bank Account, immediately inform at your nearest branch or email at card@nabilbank.com.
We look forward to your support in combating fraudulent attempts.

Phishing

Phishing is a global problem faced by Banks worldwide. It is an attempt to 'fish' for your banking details. Phishing could be an e-mail that appears to be from a known institution like banks/a popular website asking confidential data like user id and transaction password, One Time Password (OTP), Unique Reference No. (URN) etc.

Spear Phishing

Spear phishing is a targeted phishing attempt through an e-mail that appears to come not only from a trusted source with a context customized /personalized but often will be relevant to either current projects of developments within the company, or maybe related to family events.

Spoofing

Spoofing attacks refer to tricking or deceiving the users, by faking the identity of another user, over email, phone, website etc. Website spoofing is the act of creating a website, as a hoax, to perform fraud. To make spoof sites seem legitimate, phishers use the names, logos, graphics and even code of the actual website. They can even fake the URL that appears in the address field at the top of your browser window and the Padlock icon that appears at the bottom right corner. Even Emails can be spoofed to make the victim believe that it has been sent by a trusted sender and lead victim to share sensitive information.

Vishing

Vishing is an attempt of a fraudster to take confidential details from you over a phone call. Details like user id, login & transaction password, OTP (One Time Password), URN (Unique Registration Number), Card PIN, Grid card values, CVV, or any personal parameters such as date of birth, mother's maiden name. Fraudsters claim to represent banks and attempt to trick customers into providing their personal and financial details over the phone. These details will then be used to conduct fraudulent activities on your account without your permission leading to financial loss.

SIM Swap

Your mobile phone is a convenient banking channel. You can get account-related alerts and the One Time Password (OTP) required to carry out banking transactions and make various financial inquiries through your mobile. However, if you do not take a few simple precautions, a criminal can divert these alerts by getting your genuine SIM exchanged with a duplicate SIM through your service provider to commit fraudulent activities.

Smishing

It is a combination of short message service (SMS - also known as text messaging) and phishing (the act of emailing someone with the intent of obtaining personal information that can be used for identity theft). In this case, the fraudster sends a message over SMS, rather than Email. Smishing message may look like "You have won 2 free tickets to Thailand, visit this website to claim your prize". Clicking on the link may lead you to a website asking for personal information. These are becoming common due to smartphones becoming more popular.

Frauds through Social Networks

Social media sites are fast being popular among fraudsters also and celebrations times are easier to lure the users. For example, the latest tool observed is an invite to install a “Valentine Theme” on one of the most popular social networking website. The install button prompts the download of a malicious browser extension that monitors the user’s activities. Sometimes users are redirected to a survey page asking them for vital information like name, mobile number etc.

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